Business Terms and Conditions
1. Acceptance of Terms
By using the services provided by The Doggy Cool Company LTD, including but not limited to doggy cool day-care, boarding, and exercise field access, you agree to comply with and be bound by the following terms and conditions. If you do not agree with these terms, please do not use our services.
2. Booking and Reservations
2.1. All services are subject to availability, and reservations are made on a first-come, first-served basis.
2.2. A deposit may be required to secure a reservation. Deposits are non-refundable unless otherwise stated in writing by The Doggy Cool Company LTD.
2.3. Cancellations or changes to reservations must be made within the specified time frame provided by The Doggy Cool Company LTD. Failure to do so may result in cancellation fees.
3. Payment
3.1. Payment for services must be made in accordance with the pricing and payment terms provided by The Doggy Cool Company LTD.
3.2. Invoices must be paid in full prior to or upon receipt of services unless alternative payment arrangements have been made and approved by The Doggy Cool Company LTD.
4. Health and Vaccination Requirements
4.1. All dogs using our services must be up-to-date on vaccinations as required by local laws and regulations. Proof of vaccination may be requested.
4.2. Dogs with contagious illnesses or parasites will not be allowed on the premises to protect the health and safety of other dogs.
5. Liability and Release
5.1. The Doggy Cool Company LTD will take all reasonable precautions to ensure the safety and well-being of the dogs in our care. However, we are not responsible for any injury, illness, or damage that may occur during your dog’s stay.
5.2. Owners are required to provide emergency contact information and authorize veterinary care in the event of illness or injury. The owner is responsible for all associated veterinary costs.
6. Conduct and Behaviour
6.1. All dogs must be well-behaved, non-aggressive, and sociable with other dogs and staff members.
6.2. The Doggy Cool Company LTD reserves the right to refuse or discontinue services to any dog displaying aggressive or unsafe behaviour without refund.
7. Personal Belongings
7.1. The Doggy Cool Company LTD is not responsible for any lost or damaged personal items, toys, or bedding.
8. Photography and Promotion
8.1. The Doggy Cool Company LTD reserves the right to photograph and use images of dogs in our care for promotional purposes unless otherwise requested by the owner in writing.
9. Termination of Services
9.1. The Doggy Cool Company LTD may terminate services to any customer at our discretion without refund if these terms and conditions are violated.
10. Amendments to Terms
10.1. The Doggy Cool Company LTD reserves the right to amend these terms and conditions at any time. Customers will be notified of any changes via email or on our website.
11. Governing Law
11.1. These terms and conditions are governed by the laws of [Your Jurisdiction], and any disputes will be subject to the exclusive jurisdiction of the courts in that jurisdiction.
By using our services, you acknowledge that you have read, understood, and agreed to these terms and conditions.
For inquiries or clarifications regarding these terms and conditions, please contact:
The Doggy Cool Company LTD on contact@doggycooldaycare.co.uk or 01782 901230